Barks,
Chirps, Meows, Snuggles and Slithers |
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CLIENT MEETINGS
The first step in our new relationship
is to meet with you, the Guardian, and your dog and/or cat. During
this meeting we will learn all about the needs and the care of your
animal. This would include a full profile of medical history, personality,
training, behavior, dietary and exercise needs.
JOURNALS
Each SOULMATES
ANIMAL CARE client family will receive their own journal.
Here we report back to you about your animal's day: how they played,
how they did "potty-wise"; and address any possible health
concerns. It is also a great place for your feedback, and any special
instructions you have.
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MEDICAL VISITS
During the client meeting we conduct a full
survey of medical history and health needs. We have great relationships
with many veterinarians in Marin. SOULMATES will
partner with your veterinarian as part of our complete service to insure
the medical care that you animal needs is fully provided.
24-HOUR
CARE
During your vacation or business trip, your
dog will be treated like a member of our family while staying in one
of our homes. They live with us as if they are our own. We provide
the ultimate care, with lots of love, attention and exercise. Check
out some of our home
stay spaces.
IN-HOME
CARE & HOUSESITTING
Your companion animal can stay at home an
be well cared for in their own home environment. This is especially
useful for animals with ongoing medical concerns, or for animals who
thrive on more human interaction and companionship. In addition to
keeping your animal happy, we are also present to make sure that your
home is secure and well maintained. |
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CANCELLATION
POLICY
- 24-Hour Care, House Sitting
& Travel: 2 week notice
- Cat Visits &
Dog Walks: 1 week notice
If notice of cancellation is not given
within these time frames, you will be charged and invoiced for
any and all previously agreed upon services. SOULMATES reserves
the right to withhold services from any client due to non-payment
of fees, an inappropriate number of cancellations, or inappropriate
behavior..
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